Technology
Purpose-built systems for independent operators.
Bonnar & Co owns and operates the technology behind its own support model. It's built specifically for independent operators and the people who support them — not adapted from something generic.
Note: Arcus Communication System is Bonnar & Co’s own technology, distinct from Arcus, one of our operating brands.
Arcus Communication System
Enquiry handling, client communication and contractor CRM.
A premium SMS and email enquiry system built around one idea: no enquiry should get missed because it arrived on the wrong channel at the wrong time. Messages come in through a single communication workflow instead of being scattered across phones, inboxes and platforms.
Every enquiry is profiled and organised into a dedicated CRM record for the relevant contractor or business, so there's a clear, current picture of who's reached out, about what, and what happened next.
- One place for every enquiry, whatever channel it arrived through
- Enquiries profiled and organised into a dedicated CRM record
- Faster, more consistent responses that build client trust
LuxSafe
Check-ins and operational support for safety concerns.
A structured check-in system built around a simple idea: independent work shouldn't mean working without a safety net. Clear protocols and discreet escalation pathways mean support is there when it's genuinely needed, without unnecessary intrusion the rest of the time.
- Regular, structured check-ins
- Clear, discreet escalation pathways when something's wrong
- Operational support built around safety, not paperwork after the fact
Advertising Command Centre
Coordination of online advertising and marketing activity.
A central point of control for online advertising and marketing activity, so campaigns, listings and promotions stay coordinated and consistent across the platforms that matter — without needing to log into five different dashboards to keep track of it all.
- One view across active campaigns and listings
- Consistent messaging across platforms
- Coordination handled centrally, not managed solo
Want to see how it would work for you?
Tell us a bit about how you operate and we’ll talk you through what fits.